Biffa to provide virtual waste management audits

A new virtual auditing service has been launched by waste management company Biffa for companies that have missed auditing visits due to restrictions brought about by the Covid-19 pandemic.      

The service will be conducted with the help of Microsoft Teams, allowing Biffa’s employees to conduct site assessments for efficiency and sustainability, and instantly give recommendations for improving recycling rates and minimising costs.

This is in line with Biffa’s commitment to ensuring minimal disruption to its customers throughout the pandemic, as well as to ensuring its focus stays on increasing recycling rates.

Lewis Timmins, Category Manager at Northumbrian Water, said: “Biffa have fully supported Northumbrian Water throughout the Covid-19 pandemic, from the outset Biffa have been very proactive to ensure service amendments were actioned without delay and then bringing innovative ideas to ensure the contract promises are being pushed forward. 

Biffa has stated that it is well placed to ride out the Covid-19 pandemic, with its underlying operating profits having increased by 10.8 per cent in the year 2019/20.

And the pandemic has not stopped the company releasing ambitious future plans, launching a new sustainability strategy, which outlined the company’s plans to invest up to £1.25 billion in sustainable infrastructure in the UK.

However, the company received a setback earlier this month after losing its appeal against a guilty verdict for being in breach of export regulations after attempting to export contaminated waste to China.

Karen Bradley, Head of Corporate Accounts, Construction and Utilities at Biffa, said: “Whilst the Covid-19 pandemic has brought many challenges, we have remained focused on ensuring we continue to service our valued customers with minimal disruption.

“Our proactive approach and ability to swiftly adapt has meant that we are able to launch this new virtual waste audit service, so that businesses are not delayed when it comes to reducing their waste and ensuring they are recycling as much as they can.”

Timothy Pamely, Corporate Account Manager at Biffa, also commented: “The system will also save time for larger scale sites that can otherwise require several hours to walk around and play a crucial part in helping businesses maintain recycling levels during an important time. We have already completed three audits within the last week, which have identified further recycling opportunities with the added benefit of delivering cost savings to the client.”